Date
2013
|
Topic
|
Time
|
|
4th February
|
Binding the tenant lawfully
|
10.30am to 11am
|
|
4th February
|
Tips on how to use PME (PME member uses)
|
2pm to 2.30pm
|
|
5th February
|
How to complete breach notices – FREE
|
10.30am to 11am
|
|
5th February
|
Rental properties for sale
|
2.30pm to 3pm
|
6th February
|
Practical tips on using the RTRA Act
|
10.30am to 11.30am
|
|
11th February
|
Tenant obligations and the RTRA Act
|
11am to 11.30am
|
|
18th February
|
PAMD Code of Conduct - managers and licensees
|
11am to 11.30am
|
|
19th February
|
Break lease – best practice and the law
|
10.30am to 11.15
|
|
25th February
|
PAMD Code of Conduct and how it
applies to property management
|
10.30am to 11.30am
|
|
27th February
|
Routine inspections and reporting
|
2.30pm to 3.15pm
|
|
4th March
|
Lease renewals – the law and best practice
|
2.30pm to 3.30pm
|
|
11th March
|
PAMD Form tips – licensees and managers
|
11am to 11.30am
|
|
12th April
|
QCAT Form 2 completion
|
10.30am to 11am
|
|
18th April
|
Tips on how to be an excellent property manager
|
11am to 11.30am
|
January 19, 2013
Property Management Webinars February to April 2013 - QLD
January 18, 2013
QCAT under review - have your say!
Review of the Queensland Civil and Administrative Tribunal Act 2009
The Queensland Civil and Administrative Tribunal (QCAT) commenced operation on 1 December 2009. QCAT was the result of the amalgamation of 18 tribunals and 23 jurisdictions to form a single gateway for civil and administrative justice in Queensland. This consultation paper is part of the three year statutory review of the Queensland Civil and Administrative Tribunal Act 2009 (the QCAT Act). Submissions are sought on the issues raised in the paper.
The QCAT Review Discussion Paper can be viewed at this link
http://www.justice.qld.gov.au/__data/assets/pdf_file/0014/171230/review-qcat-act-consultation-paper.pdf .
Feedback can be provided by
- Email:
- qcatreview2012@justice.qld.gov.au
- Post:
- Review of the Queensland Civil and Administrative Tribunal Act 2009
- Department of Justice and Attorney-General
GPO Box 149
Brisbane QLD 4001
Feedback closes on 22 February 2013.
Privacy statement
Any personal information in your comment or submission will be collected by the Department of Justice and Attorney-General (the Department) for the purpose of undertaking the statutory review under section 240 of the QCAT Act. The Department may contact you for further consultation regarding the review.
Submissions provided to the Department in relation to this Consultation Paper will be treated as public documents. This means that in all but exceptional cases, they may be published on the Department’s website, together with the name and suburb of each person making a submission. If you would like your submission, or any part of it, to be treated as confidential, please indicate this clearly. Please note however that all submissions may be subject to disclosure under the Right to Information Act 2009, and access applications for submissions
Sourced www.justice.qld.gov.au
Forecast 2013: the year ahead for workplace relations and safety
With most of us now back at work, we thought we would look at the key developments we can expect this year in workplace relations and workplace safety.
This year will continue to see the development of workplace laws but in the main there is unlikely to be any dramatic changes. Businesses should be focused on auditing compliance with workplace and safety laws, refining and sophisticating policies and procedures, and the retraining of staff. Such actions will allow businesses to be ready to respond to developments.
Amendments to the Fair Work Act
The year commenced with a number of amendments to the Fair Work Act. Notably, unfair dismissal and adverse action claims must be lodged within 21 days of dismissal.
Further amendments to the Act may be made during the year to give effect to the Fair Work Review Panel Report. These could include minor changes to annual leave, public holidays and responding to flexible work requests.
An election
The inevitable Federal election will occur, but we do not predict any dramatic changes to industrial laws if a new Government is elected. There may simply not be time to change the law, even if there is an appetite to do so.
Discrimination laws consolidated?
Expect further debate this year about the Federal Government's proposed Human Rights and Anti-Discrimination Bill which will seek to consolidate Commonwealth discrimination laws. We will still have State and Territory anti-discrimination laws.
The laws will follow the format of the adverse action provisions in the Fair Work Act, with the onus on employers to prove the reason for their action was not because of a protected attribute. The list of protected attributes has been expanded and refined. The inherent requirements of the employment exemption to discrimination will be maintained.
A Senate Inquiry will report on the Bill this year. The Bill provides an opportune time to review existing policies.
Bullying Code
A national law dealing specifically with bullying remains unlikely.
However, the long awaited Preventing and Responding to Workplace Bullying Code of Practice is expected to be approved this year under the Work Health and Safety Act 2011. The draft Code was controversial for the potential breadth of what actions may constitute bullying. It will be interesting to see if this controversy is resolved.
Employers need to update their workplace bullying policies to ensure a commonsense but responsible approach to workplace bullying. A proactive approach, through education and training, ought to avoid bullying developing into a problem for businesses.
No more grace
It was speculated that everyone would have a year to get used to the new Workplace Health and Safety Act; that year has expired. Given the duty of due diligence, we recommend commissioning an audit of work health and safety practices to ensure compliance.
Implied term of trust and confidence
The existence of the implied term of mutual trust and confidence is likely to be resolved by the Full Federal Court this year in the hearing of the appeal of the decision of Justice Besanko in Barker v Commonwealth Bank of Australia [2012] FCA 942.
Justice Besanko had found the Bank did not have reasonable and proper cause to not comply with its redundancy and redeployment policy, and that its failure to follow its policy was conduct likely to destroy or seriously damage the mutual trust and confidence of the relationship. The redundant employee, who had not been considered for redeployment, was awarded $317,500 in damages in compensation for breach of the implied term.
Restraints
With the maintenance of customer and employee connections more important than ever, the increase in disputes about post employment conduct is likely to continue.
A current and tailored restraint clause that is proportionate to the risk a departing employee presents to the business, will increase the prospects of being able to restrain the ex-employee taking advantage of their position. Time to get the contracts updated and re-signed?
Independent contractors
With alternative ways in which to engage workers continuing to rise, the importance of ensuring your contractors are truly independent contractors is vitally important.
Regulators will continue to prosecute employers misrepresenting employees as contractors. Displaced contractors will look to claim employee entitlements as a means to seek compensation. The Independent Contractors Act 2006 may provide remedy from unfair or harsh contracts.
Businesses also need to be mindful of deeming provisions. The On Call Interpreters and Translators Agency Pty Ltd v Commissioner of Taxation (No 3) [2011] FCA 366 decision is still causing concern for businesses as to its reach in requiring a principal to contribute superannuation for contractors who primarily supply labour only. Hopefully, the decision will be given some judicial consideration this year.
Employee misbehaviour
Late last year the were a number of decisions that supported employers being able to take action against misbehaving employees, including being able to rely on conduct discovered after termination.
The Full Bench of Fair Work Australia had in DP World Sydney Limited v Lambley [2012] FWAFB 4810, placed emphasis on the need for there to be significant mitigating circumstances to overturn a dismissal where a valid reason existed and procedural fairness had been afforded. Mr Lambley had assaulted a fellow employee.
On 10 January 2013 the Federal Court was critical of the Full Bench approach. It repeated preference for the High Court's approach in its 1995 decision in Byrne v Australian Airlines Ltd, where personal factors can make a dismissal harsh. Whether there is substance to the divergence of views, will remain to be seen.
The year ahead may not hold a revolution like the commencement of the Fair Work Act but it will not be dull. The are things to do.
This information has been sourced from www.lexology.com as at 18th January 2013
January 14, 2013
Myths about the issuing of a notice to leave in Queensland
Common faults and myths in Queensland Property Management in regards to the issuing of a notice to leave include providing reasons on the notice to leave such as the following;
* A notice to leave due to owner moving back in
* A notice to leave due to owner wanting vacant possession
* A notice to leave due to end of lease
These are not legal reasons and may not be valid under the RTRA Act - a FREE industry webinar on the 22nd January 2013 will provide best practice advice on the 5 only reasons a Notice to Leave can be issued in Queensland.
Limited places for non member offices - Real Estate Excellence Members unlimited places.
To register, simply visit http://realestateexcellenceacademy.eventbrite.com.au/
www.realestateexcellence.com.au
* A notice to leave due to owner moving back in
* A notice to leave due to owner wanting vacant possession
* A notice to leave due to end of lease
These are not legal reasons and may not be valid under the RTRA Act - a FREE industry webinar on the 22nd January 2013 will provide best practice advice on the 5 only reasons a Notice to Leave can be issued in Queensland.
Limited places for non member offices - Real Estate Excellence Members unlimited places.
To register, simply visit http://realestateexcellenceacademy.eventbrite.com.au/
www.realestateexcellence.com.au
Real Estate Company back-pays salesperson $10000
Real estate company back-pays Dandenong salesman $10,000
14 January 2013
The Fair Work Ombudsman has recovered more than $10,000 for a Melbourne real estate salesman who was underpaid as part of an unlawful employment arrangement.
The salesman, a recent Sri Lankan immigrant in his 50s, was underpaid between October, 2010 and February, 2011 whilst employed at the Dandenong branch of McDonald Real Estate
.
McDonald Real Estate directors, John and Le Hoa Wysham of Aspendale, also operate other real estate agencies in Melbourne.
An investigation by the Fair Work Ombudsman found that the salesman was initially unlawfully required to perform four weeks of unpaid work under a purported ‘training program’.
Over the next three months, he was paid $551 a week as an ‘advance against future commissions’, plus a car allowance of $115 a week.
However, the retainer was cancelled after about three months and the employee was paid only the $115 weekly car allowance for a month before his employment was then terminated.
Under the Real Estate Industry Award 2010, commission-only arrangements are applicable only when if it can be demonstrated that an employee has earned more than the minimum wage payable under the Award selling real estate in any 12-month period over the preceding five years.
As the employee did not fit into this category, the employer should have paid wages of at least $557 a week throughout his employment.
The Fair Work Ombudsman investigated the matter after the salesman lodged a complaint.
Mr and Mrs Wysham - the owner-operators of the McDonald Real Estate Dandenong branch - admitted being involved in the underpayment of the employee’s lawful entitlements.
As an alternative to litigation, Mr and Mrs Wysham and the Dandenong branch of McDonald Real Estate have back-paid the employee $10,300 and entered into an Enforceable Undertaking with the Fair Work Ombudsman.
As part of the Enforceable Undertaking, they have agreed to:
- Donate $1000 to the Peninsula Community Legal Centre
- Make a formal written apology to the underpaid employee
- Develop processes for ensuring future compliance with workplace laws for all real estate agencies they are involved in - and provide evidence of the measures to the Fair Work Ombudsman
- Undertake a professional audit of all real estate agencies they are involved in and rectify any underpayments identified
- Conduct further compliance audits for the next three years
- Provide professional workplace relations training for all managerial, human resources, recruitment and payroll staff at real estate agencies they are involved in for the next three years,
- Publish a public notice detailing the contraventions of workplace laws on the McDonald Real Estate website and in The Dandenong Leader and Melbourne Weekly newspapers, and
- Display the notice at the premises of all real estate agencies they are involved in.
“They are an important part of our Agency’s commitment to drive future compliance and help us remain confident we are upholding the provisions of the Fair Work Act,” he said.
The Fair Work Ombudsman has entered into more than 30 Enforceable Undertakings since July, 2009, recovering $5.4 million for more than 6900 employees.
Employers or employees seeking assistance should contact the Fair Work Infoline on 13 13 94 or visit www.fairwork.gov.au.
An ‘Industries’ section on the website provides extra, specialised information for employers and employees in the retail, cleaning, clerical, hair and beauty, security, vehicle, horticulture, fast food and hospitality industries.
A new Fair Work Handbook has recently been designed to help employers better understand their workplace obligations. The Handbook outlines the aspects of the Fair Work Act that employers must be familiar with and also helps them to prevent and resolve workplace issues within their business. You can find the Handbook at www.fairwork.gov.au/employment/employers.
Source http://www.fairwork.gov.au/media-centre/media-releases/2013/01/pages/20130114-mcdonald-real-estate-eu.aspx
January 13, 2013
Do you know the answers to these questions? Webinar 16th and 22nd January - Queensland property managers
The following questions will be asked and answered as part of the Real Estate Excellence Webinar on the 16th January 2013 - Queensland legislation. 2 Part Webinar - attend one or both.
http://questionsforpmspartone-eorg.eventbrite.com.au/?ebtv=C
What legislation governs the management agreement?
Do tenants have to be given an opportunity to go back and clean after a vacate? Why or why not?
Do property managers have to complete an exit condition report when carrying out a vacate?
How long do property managers have to lodge QCAT papers when a tenant has been given a form 12 for rent arrears and fail to vacate?
What form should be lodged with Tribunal if a tenant puts in an application to Tribunal but only tell half the story?
If a tenant receives two notice to remedy breaches for the same thing in a 12 month period, can a notice to leave be issued on the third breach?
What is the time period for a notice to leave if the tenant has been given a breach for unapproved pets and have failed to remedy?
What legislation administers pool laws?
When renting a unit with a pool, what must be done?
When do smoke alarms need to cleaned and tested?
How long does a tenant have to complete an entry condition report?
What are the requirements of an agent in regards to the entry condition report?
What are the 7 ways to lawfully end a tenancy?
Is the owner required to be given the entry condition report?
To register for the above weinbar and or for more information, please visit
http://questionsforpmspartone-eorg.eventbrite.com.au/?ebtv=C
Webinar part 2 - 22nd January questions
What is the name of the future industry legislation which will replace the PAMD Act?
What is the name of the tree and fencing laws in Queensland?
Are tenants required to be invited to the final inspection? Why or why not
If there are goods left behind at a property worth over $.......... - what must be done?
What is the law about the issuing of notices and how they are deemed to be delivered?
What section of the RTRA Act defines the meaning of emergency and routine repairs?
When a tenant has been provided a breach notice for rent arrears, what section of the RTRA Act has been breached (plus should be stated on the notice)?
Are agents legally required to provide owners with a copy of the breach notice? Why or why not?
What is the definition of a significant breach?
What is the definition of fees, expenses and commissions?
Is it a legal requirement for lessors to have public liability insurance??
Do lessors have to carry out pest control by law?
If a tenancy is periodic and for sale and the property goes under contract - how much notice must be given to the tenant under the RTRA Act?
Is it a legal requirement for safety switches to be tested?
To register for part 2 visit http://pmquestionsparttwo-eorg.eventbrite.com.au/?ebtv=C
www.realestateexcellence.com.au
http://questionsforpmspartone-eorg.eventbrite.com.au/?ebtv=C
What legislation governs the management agreement?
Do tenants have to be given an opportunity to go back and clean after a vacate? Why or why not?
Do property managers have to complete an exit condition report when carrying out a vacate?
How long do property managers have to lodge QCAT papers when a tenant has been given a form 12 for rent arrears and fail to vacate?
What form should be lodged with Tribunal if a tenant puts in an application to Tribunal but only tell half the story?
If a tenant receives two notice to remedy breaches for the same thing in a 12 month period, can a notice to leave be issued on the third breach?
What is the time period for a notice to leave if the tenant has been given a breach for unapproved pets and have failed to remedy?
What legislation administers pool laws?
When renting a unit with a pool, what must be done?
When do smoke alarms need to cleaned and tested?
How long does a tenant have to complete an entry condition report?
What are the requirements of an agent in regards to the entry condition report?
What are the 7 ways to lawfully end a tenancy?
Is the owner required to be given the entry condition report?
To register for the above weinbar and or for more information, please visit
http://questionsforpmspartone-eorg.eventbrite.com.au/?ebtv=C
Webinar part 2 - 22nd January questions
What is the name of the future industry legislation which will replace the PAMD Act?
What is the name of the tree and fencing laws in Queensland?
Are tenants required to be invited to the final inspection? Why or why not
If there are goods left behind at a property worth over $.......... - what must be done?
What is the law about the issuing of notices and how they are deemed to be delivered?
What section of the RTRA Act defines the meaning of emergency and routine repairs?
When a tenant has been provided a breach notice for rent arrears, what section of the RTRA Act has been breached (plus should be stated on the notice)?
Are agents legally required to provide owners with a copy of the breach notice? Why or why not?
What is the definition of a significant breach?
What is the definition of fees, expenses and commissions?
Is it a legal requirement for lessors to have public liability insurance??
Do lessors have to carry out pest control by law?
If a tenancy is periodic and for sale and the property goes under contract - how much notice must be given to the tenant under the RTRA Act?
Is it a legal requirement for safety switches to be tested?
To register for part 2 visit http://pmquestionsparttwo-eorg.eventbrite.com.au/?ebtv=C
www.realestateexcellence.com.au
January 4, 2013
What I have learnt in my years of business (so far) - Happy 4th Birthday Real Estate Excellence
I am writing this blog at dawn on the morning that my business Real Estate Excellence celebrates its 4th year in operation.
Where have the last three years have gone! I have had a privileged career to date and for that I am most grateful.
Though it has never been easy I am the last to complain for nothing worthwhile is ever easy. I started in Real Estate in the early 90's with Bill Hamilton in Biloela who during those 2 years taught me a great deal and was a great mentor. Glen Treacy at Ray White Rockhampton then took me under his wing and taught me many valuable real estate and life lessons. He had great faith in me and provided me with much opportunity which must be said could not have been achieved without the support of a great team who are friends of mine today. I moved to Brisbane in 2002 when Ray White Corporate offered me a great opportunity to be a Property Management Associate with Ray White Queensland. My time there afforded me a great foundation for the work I do today. In 2004 Dan Molloy (former CEO of REIQ) recruited me to be an industry trainer. This role expanded and the greatest learning curve and experience of my career was my role as the REIQ best practice and policy manager.
It was a difficult decision to leave a corporate life and a great career however I have always been one to say 'what's next' and having been born on Melbourne Cup day when "THINK BIG" won, "think big" has long been my motto.
I feel that I have settled now and can see that I will spend the remaining many years of my career growing my business with continual improvement of services.
In the last 4 years of operating my own business, I have been reminded of the following;
* I work with the most amazing, dedicated and passionate people
* Agents and Property managers have the greatest sense of humour
* The industry does want to improve and strive for excellence
* The industry are kind, compassionate and caring people (almost to their detriment at times!)
* The industry is under paid
I have achieved all goals set out in my business plan that were written on Boxing Day 2009. New goals have now been set as I embark on the next stage of my business. I have learnt that all businesses need a business plan and goals, without this they are just dreams.
I have learnt to take one day at a time however to also look at the big picture. I have learnt that anything is possible and achievable if you want it bad enough. It just takes hard work, faith, sweat and some tears along the way which no doubt will continue in my years to come.
Thank you to those who are sharing my journey.
Happy Birthday to Real Estate Excellence! www.realestateexcellence.com.au
Where have the last three years have gone! I have had a privileged career to date and for that I am most grateful.
Though it has never been easy I am the last to complain for nothing worthwhile is ever easy. I started in Real Estate in the early 90's with Bill Hamilton in Biloela who during those 2 years taught me a great deal and was a great mentor. Glen Treacy at Ray White Rockhampton then took me under his wing and taught me many valuable real estate and life lessons. He had great faith in me and provided me with much opportunity which must be said could not have been achieved without the support of a great team who are friends of mine today. I moved to Brisbane in 2002 when Ray White Corporate offered me a great opportunity to be a Property Management Associate with Ray White Queensland. My time there afforded me a great foundation for the work I do today. In 2004 Dan Molloy (former CEO of REIQ) recruited me to be an industry trainer. This role expanded and the greatest learning curve and experience of my career was my role as the REIQ best practice and policy manager.
It was a difficult decision to leave a corporate life and a great career however I have always been one to say 'what's next' and having been born on Melbourne Cup day when "THINK BIG" won, "think big" has long been my motto.
I feel that I have settled now and can see that I will spend the remaining many years of my career growing my business with continual improvement of services.
In the last 4 years of operating my own business, I have been reminded of the following;
* I work with the most amazing, dedicated and passionate people
* Agents and Property managers have the greatest sense of humour
* The industry does want to improve and strive for excellence
* The industry are kind, compassionate and caring people (almost to their detriment at times!)
* The industry is under paid
I have achieved all goals set out in my business plan that were written on Boxing Day 2009. New goals have now been set as I embark on the next stage of my business. I have learnt that all businesses need a business plan and goals, without this they are just dreams.
I have learnt to take one day at a time however to also look at the big picture. I have learnt that anything is possible and achievable if you want it bad enough. It just takes hard work, faith, sweat and some tears along the way which no doubt will continue in my years to come.
Thank you to those who are sharing my journey.
Happy Birthday to Real Estate Excellence! www.realestateexcellence.com.au
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