August 29, 2012

Common errors made by agents - PAMD Forms

As an industry consultant and educator, I have reviewed many agency Form 20a and 22a documents.

The main errors that agencies generally make include;

* general lack of attention to detail particularly with 'blank spots' that should be completed
* not obtaining the client public liability details
* missing signatures
* not carrying out a title search upon listing
* not holding the CMA or market appraisal on file with the appointment
* not holding evidence on file that the client received a copy of the appointment prior to carrying out services
* not completing relevant sections properly so that they are clear and understandable to all parties.

The Appointment of Agent forms are the most important forms in your agency. Ensure staff are up to date and trained as how the forms should be completed.

Real Estate Excellence offers consultancy services which include the following for only $220 including GST for each service below. Private in house agency training can also be delivered. For more information, please contact Stacey Holt stacey.holt@realestateexcellence.com.au and or visit www.realestateexcellence.com.au


Review of the Agency PAMD Form 22a for best practice and compliance.
 
Service includes a written best practice report regarding the agency completion and advice, best practice notes on completing the PAMD Form 22a (for agency to use for own in agency self-training, seller disclosure statement to be given with the PAMD Form 22a, information about the law and pricing plus what all salespeople should know when listing rental property for sale. Services delivered within 7 days of acceptance.

Review of the Agency PAMD Form 20a for best practice and compliance.
 
Service includes a written best practice report regarding the agency completion and advice, best practice notes on completing the PAMD Form 20a (for agency to use for own in agency self-training), landlord disclosure statement to be given with the PAMD Form 20a. Services delivered within 7 days of acceptance.

August 24, 2012

Real Estate Excellence Member Update


Contents of upcoming Member September Update 2012
Topics
Page Number
Member Update
·        Increase in penalty units for Queensland
·        PAMD tips from ADL software
·        Facebook content is advertising
·        National licensing update
·        Updated member agreements reminder
 
4
4
4 & 5
6
6
Licensee/Administration Best Practice
·        Personal, Carer’s and Compassionate Leave
 
7 & 8
Residential Sales Best Practice
·        PAMD Form 22a – best practice completed form plus completion notes
 
9 to 15
Residential Property Management Best Practice
·        PAMD Form 20a – best practice completed form plus completion notes
 
16 to 21

The Member update will be emailed to all members on the 3rd September 2012.

For information about Membership, visit www.realestateexcellence.com.au

August 23, 2012

Property Management Training Sunshine Coast


Property Management Excellence Training - 6th September 2012
Sunshine Coast
40 questions that property managers should know the answers to
To view a short five minute presentation on YOU Tube showing some of the questions

Real Estate Excellence and Queensland Police have a formal partnership to assist the industry in
Drug Lab Awareness (PROJECT CLAWS).

For more information visit www.realestateexcellence.com.au

Property Management Training Gold Coast


Property Management Excellence Training - 4th September 2012
Gold Coast

40 questions that property managers should know the answers to
To view a short five minute presentation on YOU Tube showing some of the questions

Real Estate Excellence and Queensland Police have a formal partnership to assist the industry in
 Drug Lab Awareness (PROJECT CLAWS).

For more information visit www.realestateexcellence.com.au

August 22, 2012

QCAT published decisions - what all property managers must know

When QCAT was 'born' on December 1 2009, there were many significant changes for the real estate and property management industry. Although QCAT is now over 2 and a half years old, we as an industry are only just starting to feel and see the impact of the many changes.

One of the many changes is that for the first time in Queensland, we now have 'precedent' law for rental matters. There are over a 100 decisions (including appeals) that have been published.

What does this mean?
Property managers today and in the future need to keep themselves up to date with the decisions that are being made in the Tribunal. These include decisions on mould, wear and tear, break lease, water disputes and general bond disputes.

What you should be doing? (recommendations)
On a regular basis, agencies should visit the QCAT website and review decisions that have been published to ensure that your agency is up to date with decisions as part of our professional duties.

How to use the decisions?
The decisions can be used to help with negotiation and education with lessors and tenants who are in dispute regarding any similar matters that have been published. This may assist greatly in successful negotiation and outcomes.
Also, if a decision has been published similar to a matter currently being dealt with on behalf of the lessor client, use the decision in the QCAT application and or when representing on the day of the hearing.

How can Real Estate Excellence help?
Real Estate Excellence offers training services in many areas of Real Estate including QCAT. Private agency training can be held in your agency. We also have a half hour QCAT Training CD which includes decisions provided to you on a disk plus much more.
One of the many Real Estate Excellence member benefits is that QCAT decisions are uploaded to a site for members to review at your convenience. Part of Real Estate Excellence services is 'making your job and life easier where possible'. The research is done for you plus advisory services are available.

For more information about Membership and services visit www.realestateexcellence.com.au