March 7, 2013

How many properties can one property manager manage?

 

There are many structures set up in modern property management businesses which range from the traditional portfolio method, the POD method or task based management. Real Estate Excellence has always been a great fan of Portfolio due to the accountability and also the lessor peace of mind of 'who is managing their investment' but has in recent times seen a handful of business who has mastered the task based management. Those witnessed who have succeeded in task based management have very clear job descriptions, visions and goals.  The model does not work in most cases unless there is also a clear head of the department; the face, the driver and leader. It generally is beneficial if this position is held by the licensee.

Due to massive legislative change, and greater risk of litigation due to increased client expectations and making agents accountable, today's licensee has to seriously review the tasks required to be carried out in property management. The days of one property manager managing 200 properties successfully without administrative support are over for most businesses.


Today, property managers need to be across a vast range of matters in relation to property, these matters of course include (the list is far from exhaustive);

*             tenancy and agency law
*             smoke alarms
*             safety switches
*             pool safety
*             Tribunal representation


How many properties can one property manager manage depends largely upon these factors;

·        The systems in the office

·        The support and training provided

·        The people and their abilities

·        The property type and location to the office

·        The commitment of the licensee to drive the business and to be involved in the business.

The true answer to this question is that it cannot be answered outright; it depends on so many variable such as what is mentioned above.

Real Estate Excellence business focus and speciality are;

·        What is the law?

·        What is the reality ? (best practice)

·        What are we doing?

·        What could/should we be doing business to ensure compliance, best practice and creating efficiencies?

·        How are we managing risk?

o   In a nutshell risk management, best practice and compliance
 

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