Social Media Policy - Risk Management and Best Practice

Social Media Policy

All Employees and Contractors are advised that our Agency have the following policies regarding the use of Social Media such as Facebook and Twitter. Breaching any of the following policies could result in disciplinary or other action against the employee or contractor.

1. Use common sense. You should refrain from posting items that could reflect negatively on the Agency or otherwise embarrass the organization, including comments or other posts about drug or alcohol abuse, profanity, and other inappropriate conduct. Don't use ethnic slurs, personal insults, obscenity, or engage in any conduct that would not otherwise be acceptable in the Agency’s workplace.
2. Show proper respect for people’s privacy and for topics that may be considered objectionable or inflammatory, like politics and religion.  
3. Respect the law, including those laws governing defamation, discrimination, harassment, and copyright and fair use.
4. Don’t use the Agency logo, unless specifically authorized to do so.
5. Don’t disclose the Agency’s (or anyone else’s) confidential or other proprietary information. Ask permission to publish or report on meetings or conversations that are meant to be internal to the Agency.
6. Don't reference Agency staff, clients or customers without their approval.
7. If you publish content to any website outside of the Agency and it has something to do with work you do or subjects associated with Agency, use a disclaimer such as this: "The postings on this site are my own and don't necessarily represent the Agency's positions, strategies, or opinions.”  If what you are publishing is, in fact, Agency official business, be sure that that you are authorized to make such statements on behalf of the organization.  If there is any doubt, check with your supervisor/licensee.
8. Make sure that your online activities do not interfere with your job performance.

9.      Respecting differences, appreciating the diversity of opinions and speaking or conducting yourself in a professional manner is expected at all times. If you aren’t completely confident about what you intend to share, you should seek management input before you post.

10.   Advise the Licensee as soon as practicable if you become aware of any posts that reflect negatively on the business or posts that may cause the Agency reputation to be damaged.

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