· PAMD Form 20a best practice completion (4 pages) plus explanatory notes
· RTA Form 18a best practice completed for house and unit example
· Anti-Discrimination booklet to use for training and to give to lessors
· Pool Safety Laws best practice information booklet plus fact sheets
· Safety switch brochure
· Smoke alarm best practice information sheet plus fact sheets
· PAMD Real Estate Agency Practice Code of Conduct plus best practice explanation for sections relevant to property management
· RTRA Act sections that commenced in July 2009 plus link to the Act and the regulations to download)
· DRUG Lab awareness training .wmv file – 22 minutes plus notes for staff training and awareness including legislative tips on how to end a tenancy if a drug lab is found
· Best practice tenancy sign up CD – 20 minutes to use in staff training
· RTA Fact sheets and the green book plus a guide for managing property for managers
· QCAT training workbook for staff training
· RTA Form 11 best practice examples for;
o Illegal use of the premises - Smoke alarms
o Illegal use of the premises - Pools
o Breaching special terms
o Rent arrears
o Noise
o Pets kept inside in breach of agreement
o Unapproved pets
o Not keeping the premises clean
o Break leases
o Flood disaster
o Inviting the tenant to the final inspection
o Minimum period before rent can be increased
o Negotiating tenancies on behalf of the lessor
o Payment of rent by electronic transactions
o Rent increases from one fixed term to another
o Rental bonds
o Rental property and advertising special terms
o Rental property inspections – tips for every property manager
o Tenancy applications – beginning with the end in mind
o The importance of passing on risk to the lessor
o What happened to declined tenancy applications
o Termite inspections – where do the responsibilities lie?
o When tenancy documents must be given to new tenants
o Water charging and rental property
· QCAT published decisions and appeals (68 decisions)
o QCAT Form 2 Minor Civil Dispute – urgent and non-urgent application
o QCAT Form 8 Counter application
o QCAT Form 9 Affidavit of service
o QCAT Form 39 Application to appeal
o QCAT Form 40 Application for miscellaneous matters
o QCAT Form 43 Application for reopening
o Application for waiver of fees
o QCAT Request for compensation
o Request for written reasons or audio CD
· QCAT Form 2 best practice completed for non-urgent and urgent applications
The information provided is current as at 10th October 2011.
No comments:
Post a Comment