August 20, 2013

QCAT training

QCAT has changed our industry greatly since it begin in December 2009.

Staff today need specialised training and support in the area of tribunal. Real Estate Excellence have developed a four CD training package to ensure that your current and future new staff are trained in this very important area.

A recent decision handed down in QCAT (appeal) enforced that an agency pay compensation to the tenant; not the owner. Does your agency know about the QCAT Form 45 that should have been completed to prevent this from occuring (or at least trying to)? Real Estate Excellence members and PME system subscribers refer to the August update for more information if needed as this was provided to you as a matter of urgency due to the decision.

The CD has four different sessions to be held of course anytime in your agency once purchased. If you are a PME system user, the training plus (much more) is online for you.

For other training information to suit you agency needs that are affordable please visit
http://realestateexcellenceacademy.eventbrite.com.au

The QCAT Training CD includes FOUR separate training sessions


* one hour training  on QCAT procedures

* completing a QCAT form 2 - urgent and non urgent application - half an hour

* half hour training  on what we must know about QCAT including tips on how to use the website

   Recordings – ordering transcripts
   Reopening a matter – QCAT form 43
   Counter application  - QCAT form 8
   Published decisions – how to find
   Enforcement of a decision
   Request for reasons form
   Appeals -  QCAT form 39
   Joining the landlord – QCAT form 45


* half hour training on what is an urgent application

The CD will also include a workbook , best practice completed QCAT form 2 for urgent and non urgent applications and QCAT published decisions and appeals (over 100 cases to study) as at date of CD order to study and review.

Training CD's are pre recorded webinars presented by Stacey Holt.

Order online or by emailing Stacey Holt stacey.holt@realestateexcellence.com.au

 

CD's are .wmv file format

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