April 2, 2012

Real Estate Training - Property Management Ipswich Queensland June 22nd 2012

The 40 Questions that every Property Manager should know the answer too. A three and a half hour workshop will include a presentation from Queensland Police Drug Squad about Drug Lab Awareness.

For more information visit www.realestateexcellence.com.au or email staceyholt@me.com

Real Estate Training - Property Management Redcliffe Queensland June 8th 2012

The 40 Questions that every Property Manager should know the answer too. A three and a half hour workshop will include a presentation from Queensland Police Drug Squad about Drug Lab Awareness.

For more information visit www.realestateexcellence.com.au or email staceyholt@me.com

Real Estate Training - Property Management Caboolture Queensland June 7th 2012

The 40 Questions that every Property Manager should know the answer too. A three and a half hour workshop will include a presentation from Queensland Police Drug Squad about Drug Lab Awareness.

For more information visit www.realestateexcellence.com.au or email staceyholt@me.com

March 20, 2012

QCAT - the current situation

Having been an avid follower plus educator of QCAT since it was 'born' on 1 December 2009, it is interesting to see the many changes that this new Tribunal brought being slowly rolled out.

Interesting and frustrating; time frames for applications are at all time highs from all accounts from the industry. It now appears quite the norm that urgent applications in most areas are delayed by 6 weeks or more. This is a huge concern for the industry and investors alike. It is frightening to think what non urgent application time frames are like in some areas...

QCAT was the biggest judicial change in Queensland history in over 50 years. It has brought many changes including many news forms, procedures and the ability for decisions to be published and decisions (in some cases) to be appealled.

This change is bringing many challenges to the Real Estate Industry. The blow out in time frames currently is not helping with the pressures of what are in most cases are stressful and challenging times for all parties involved.

Whilst it is acknowledged that there may be genuine reasons for the 'blow out' of times, it would be of assistance to all if QCAT announced on their website or some other reasonable forum the estimated times so that the parties can be advised within a reasonable time frame.

More than ever Property Managers must do all that they can to ensure that their investor clients consider Landlord Insurance. It is not the ultimate answer however it will sure help the poor investor who will suffer greater losses when tenancies turn sour.

Bad things happen to good people as we all know; therefore tenancies turn sour for any number of reasons including marriage or relationship breakdown, job loss, financial pressure and other life events. Investors must protect themselves from risk; any investment is a risk. With specialised landlord policies available in the marketplace for around $30 per month or so, I must admit I am hard pressed to understand why all investors don't have the insurance.

Property Managers are not magicians; they are hard working and dedicated professionals who do their best within legal framework and with current Queensland law allowing a tenant to be around 30  day behind in their rent before Tribunal (court) action for termination, the costs quickly exceed.

It takes an estimated 40 to 60 (sometimes more) days to legally end a tenancy for rent arrears in Queensland through Tribunal. Bonds can only legally be 4 x the weekly rent (where rent is under $700 per week). The bond is quite easilly used when you consider this. In many cases, on top of rent owing, there are usually other costs which may include cleaning, carpet cleaning and other matters to have the property returned in accordance with the tenancy contract (agreement).

For more informaton about QCAT visit www.qcat.qld.gov.au
For more information about tenancy laws in Qld visit www.rta.qld.gov.au

If you need agency best practice advice and support and are a member of Real Estate Excellence, contact Stacey Holt

Real Estate Excellence has a training CD on QCAT - for more visit www.realestateexcellence.com.au or email stacey.holt@realestateexcellence.com.au

February 20, 2012

March Real Estate Excellence Member Update

Industry Update
·        The importance of proof reading before marketing leaves the office
·        Frequently asked questions about registering a pool or spa
Licensee/Administration Best Practice
·        How the Licence of the Principal must be displayed in the office as per the PAMD Act
Residential Sales Best Practice
·        Property Law, what is the difference between a fixture and a chattel
Residential Property Management Best Practice
·        Enforcing a QCAT decision

Not a member of Real Estate Excellence? For more information visit http://www.realestateexcellence.com.au/membership-information/cat_view/81-membership or email stacey.holt@realestateexcellence.com.au

February 18, 2012

Real Estate Excellence Membership

Real Estate Excellence offers SIX Membership options for the Real Estate Industry depending on the needs wants and budgets of your business.

• PLATINUM Elite Agency Membership  $44 per week – The ULTIMATE Elite Membership package with priority services and best benefits

• DIAMOND Priority Agency Membership $33 per week– A great package with premium services and many benefits

• GOLD Priority Agency Membership $22 per week – For agencies who do not require for best practice forms but would like premium best practice phone and email services and other benefits including discounted training services

• PLATINUM Elite (Boutique) Agency EXCLUSIVE Membership (for agencies of up to three staff including the licensee)  $27.50 per week -  The ULTIMATE Elite Membership package with priority services and best benefits

• ELITE Professional (Mentoring)  Membership – for individuals only – not available for licensees $17.50 per week

• General AGENCY Membership $11 per week - For offices that do not require best practice advice via phone or email and do not require best practice forms however would like the Member Updates and discounted training services.

 (prices above include GST)  QLD services only
For more information, please visit http://www.realestateexcellence.com.au/membership-information/cat_view/81-membership

February 7, 2012

QCAT - Form 8 - what every property manager should know

QCAT (Queensland Civil and Administrative Tribunal) began on December 1 2009; the changes were substantial and many are still coming to grips with the many different procedures.

One of the important procedures that Property Managers and Licensees should be aware of is the use of the QCAT Form 8 - Counter application form. The form should be used in situations whereby the tenant has made application to Tribunal and have listed the lessor/agent as the respondent.

When tenants have made application to Tribunal and therefore are the respondent, property managers should consider whether a response is required prior to the hearing (time frame is 7 days from receiving the application from  the Tribunal). If the tenant has not set out all the matters that should be discussed on the day of hearing, and there are other matters that should be mentioned, that is when the QCAT Form 8 should be completed. This allows both application to be joined and heard together. If a counter application is not completed, the risk is that the Adjudicator/Magistrate may not consider other matters that are not mentioned on the tenant's application.

To access the form 8 Counter Application and notes on completion visit www.qcat.qld.gov.au

www.realestateexcellence.com.au